Website Terms and Conditions

Effective Date: 19th December 2024

Welcome to Grillo Realty Services, a trading name of Grillo Inc Ltd (“we,” “us,” or “our”). These Website Terms and Conditions govern your access to and use of our website and any services accessed through it. By engaging our services, you agree to comply with and be bound by these terms.

1. Definitions

  • Client: Refers to any individual or entity using our services.
  • Services: Includes property viewings, inspections, inventory reporting, and domestic trade services offered by us.
  • Website: Refers to our online platforms at grillorealtyservices.com and trades.grillorealtyservices.com.

      2. Website Usage

      Permitted Use

      You may use our website for lawful purposes only and in accordance with these terms. Access to our services via the website is subject to compliance with these Website Terms and Conditions.

      Prohibited Activities

      Users are prohibited from:

      • Attempting to gain unauthorised access to the website, its servers, or databases.
      • Using the website in any manner that disrupts its functionality or availability.
      • Uploading malicious software or harmful content.
      • Engaging in activities that violate applicable laws or regulations.

      3. Client Responsibilities

      • Provide accurate and complete information when using interactive features or forms on the website.
      • Refrain from uploading malicious or harmful content.
      • Respect the intellectual property rights of the website content.

      4. Liability

      (a) Limitation of Liability

      • We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
      • Our total liability for direct damages is limited to the total fees paid by the client for the specific service in question.

      (b) Insurance

      We maintain appropriate insurance coverage for our services. Clients are responsible for ensuring their own property insurance policies are current and sufficient.

      5. Intellectual Property

      All content, trademarks, and materials on our website and in our reports remain the intellectual property of Grillo Inc Ltd. Reproduction or redistribution is prohibited without prior written consent.

      6. Confidentiality

      We will treat all client information as confidential and will not disclose it to third parties except as required by law or with the client’s explicit consent.

      7. Governing Law

      These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales. Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

      8. Changes to Terms

      We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website with an updated “Effective Date.”

      9. Contact Us

      For any questions or concerns regarding these Terms and Conditions, please contact us: terms@grillorealtyservices.com.

      By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.